Availability: Immediate joiner/30days notice
•Prepare consolidated reports specify all captured issues related to a coverage gap, throughput, and network accessibility.
•And to provide a recommendation
•Interface and submit a presentation to the concerned team and follow up the opening cases & issues
•Execute drive tests with different tools such as Terms, SwissQual, .. etc
•Able to control the operational availability of measurement systems in coordination with technical support
•Able to Monitor functionality, capacity, coverage, and quality of service
•Prepare a document and checklists with all statistics and KPIs and to highlight the degraded KPIs based on appropriate SLA criteria
•Prepare long term plan for enhancing the user experience at all Locations including (Malls, Hotels, Residences, Offices, etc )
•Responsible to follow up with ISP (DU & Etisalat) for any Complaints, Action plan or project to be implemented.
•Candidates possess a good knowledge of relevant standards and protocols in mobile networks (GSM, UMTS, LTE, 5G, VoLTE)
•Have hands-on experience with various data collection tools such as TEMS, PHU, Nemo etc.
•Very good communication skills in spoken and written English
•Candidate must possess strong troubleshooting skills for drive test kit issues
•Possess UAE driving license