Microsoft Dynamics GP Technical Consultant

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No. Of Resource:- 01
Location:- Dubai, Onsite
NP:- Immediate
Email ID:-
WhatsApp:- +971 52 9421270

This position also welcomes applicants from Pakistan, Sri Lanka and Philippines

Role Purpose

Responsible for managing all activities of Enterprise Resource Planning (ERP) implementation, administration, and customization in collaboration with vendors to meet the needs of internal customers.

Experience- Bachelor’s degree in Computer Science or relevant field with 8+ years’ experience in similar role

Job Description
Alignment of ERP system with IT Strategy

  • Support and manage the development of ERP with standards, tools, technologies, architecture, and data to ensure alignment of the same with the overall IT strategy.

Standards Development

  • Involve in the process of developing and design the ERP system standards covering all application tools and technologies, set the basis for implementation and monitor compliance throughout the organisation.

Project Management

  • Manage and develop multiple internal ERP-related projects by ensuring proper ownership of scheduling, issues, cost, risks, decisions, communication, and internal processes.
  • User requirement gathering and Business Solution Mapping co-ordination.

ERP Structure and design

  •  Involve in designing efficient and proper ERP structure and design for the ERP system to be in alignment with internal business processes

ERP System configuration and implementation

  • Manage the development / customization of Microsoft Dynamics GP. Implementation/post implementation technical and functional support for Microsoft Dynamics GP.
  • Create databases, tables, maintenance scripts, procedures using SQL.
  • Creating users, user-groups, assigning permissions, performing back-up of all sites.
  • Use tools such as Dexterity and ASP .Net Development for developing modules that are integrated with ERP system
  • Ensure development of ERP-related modules have the ability to integrate and synchronize with other business application.
  • Ensure accurate and timely data migration during new and existing systems

ERP System Testing

  • Conduct initial testing of ERP systems and enhancements through parallel runs and test instances prior to sending it for Quality Assurance to ensure that the processes captured are in line with user requirements.
  • Ensure that all issues reported by IT QA team are fixed in the testing phase of ERP systems.

Systems Launch and Support 

  • Provide application support for all Departments to ensure their business processes are running smoothly by providing timely problem resolution.
  • Support the Senior Software Engineer to carry out presentations and training for internal users at the time of launching new ERP systems and enhancements.

User Manuals 

  • Prepare user manuals to ensure that all the required information is captured for internal users.
  • Populate the IT library with source codes, developmental documentation, flow charts, approvals, prototypes, new releases etc.

System Enhancement

  • Carry out development of assigned changes, upgrades, or enhancements onto existing ERP systems in due consultation with different stakeholders to ensure the ERP system is current and user friendly.
  • Assist users in generating new and customized reports that are required for MIS and other reporting purposes.
  • Develop forms for data capture and launching different requests in the ERP system
  • Carry out required customization to existing modules and database structures based on business process changes and modifications suggested by departments.


  • Participate in system upgrades and acceptance testing of new product / version releases.
  • Interface with vendors, internal audit, IT Infrastructure and business users for problem resolution and system enhancements. Integrate with other systems of the Authority
  • Implementation/post implementation technical and functional support for Microsoft Dynamics GP taking approvals from IT Director
  • Troubleshoot Microsoft Dynamics GP escalated problems
  • Responsible for the integrity of the system, controls, and data.
  • Schedule, manage, test and secure backups of the internal ERP system


  • Ensure that all functional reports are prepared timely and accurately and meet the requirements and quality standards.

Health, Safety and Environment within 

  • Ensure compliance with all relevant health, safety, quality and environmental management procedures and controls to guarantee employee safety, legislative compliance, delivery of high-quality products/services and a responsible environmental attitude as per IMS available standards Other Tasks/


  • Perform additional tasks relevant to the role / area of expertise as requested by the management to be able to achieve the objectives/commitments.

Job Context

The main challenge for this job lies in being able to manage the organization’s expectations of developing and delivering the ERP system modules within challenging timelines and schedules.

  • May be required to work some hours at night or weekends in the event of ERP system crash or malfunction, or scheduled maintenance, or while publishing enhancements on the production servers.
  • The job holder must keep abreast of changing technology requirements and technology innovations in the industry and especially in the ERP systems.


  • The job holder reports to the Manager – Technology Applications & Intelligence and confers with the latter on critical issues
  • Key decisions having significant impact on software development are referred to Senior Software Engineer for approval before implementation.

Expertise in below areas

  • Application Development
  • Application Management
  • System Management
  • Business Intelligence
  • IT Governance
  • Information & Cyber Security
  • Enterprise Architecture
  • IT Risk Assurance & Business Continuity
  • Quality Assurance & Compliance Review
  • Risk Management

Behavioural Competencies

  • Visionary Thinking
  • Innovation & Change Management
  • Solution Focus
  • Drive for Quality
  • Customer Centric
  • Organization & External Alignment
  • Effective Communication
  • Leadership
  • Team Work