Oracle CRM

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Oracle CRM Technical Skills:

  • At least 4-5 Yrs of Oracle development experience.
  • At least 2 project support and implementation experience on Oracle CRM (Sales, Service, JTF) at client location.
  • Highly proficient writing OA Pages, JAVA Forms, PL/SQL Queries, Packages, Procedures, Materialized Views, etc.
  • Technically Proficient Oracle CRM Concepts and Processes. Such as Call-to-Resolution, Quote-to-Order, Service SLAs, etc.
  • Highly proficient with Integration methodologies and practices.
  • High understanding on TCA structure and limitations.
  • Should have good knowledge and working experience in Workflow builder, XML publisher, Form Personalization and Alerts.
  • Should have involved in developing interface from different system.
  • Knowledge of Oracle property manager module will be added advantage.

Soft Skills:

  • MUST have customer facing experience of at least 3 years
  • Highly proficient with English language
  • Must have handled complete life cycle of implementation on client side.
  • Strong logical reasoning
  • Good learner and Problem-solving skills are must.