Job Role
- Responsible for report development and other custom level set ups in Yardi based on user requirements.
- Provide technical and Functional support to business for Yardi Voyager.
- Responsible for resolving all Yardi issues directly or through Yardi support.
- Will be responsible to track and update the assigned IT helpdesk tickets raised as per the stipulated SLA.
- Report, track and close Yardi issues/cases on Client Central.
- Providing support and maintenance services for Yardi workflows and processes
- Assisting/Train personals to resolve problems with existing Yardi workflows and processes.
- Create/Update Process Manuals (SOPs).
- User access management and first level of support
- Create/Import ETLs and train business in creating and import the ETLs.
- Configure & Customize the necessary modules/ process.
- Coordinate with business users and external partners for resolution of issues.
- Deployment of code and application setups in UAT and Production environments for any internally developed Yardi modules.
- Support MIS team with reports design, formula, and logics .
- Prepare views for integration with other system and data extraction .
- Design and implement views for online / e- services for tenant portal .
Profile Of An Ideal Candidate Would Be As Follows
- Strong functional/technical knowledge on Yardi Voyager and its different modules with minimum 4 to 5 years’ experience.
- Custom validation control in the system as per business requirement.
- Update scripts to rectify the data.
- Report Scheduler, automated tasks, notifications
- Create Function, view and procedures.
- Custom Reports -YSR, SQL, SSRS reports
- Integration between Yardi and other software. To be able to develop web services
- Competency in SQL Server, PL/SQL and Oracle database.
- Should have good oral and written communication skills
- Should be good in documentation
- Very strong in AP/AR and financial module of Yardi system and database.
Desirable Skills
- Domain knowledge of the local real estate industry.
- Experience of working on .Net platform, Office 365 and MS Power BI.
- Knowledge of .Net domain and database applications based on .net and Oracle technologies ( is an option )