Location :- Dubai
Email :- hr@staffconnect.ae
WhatsApp :- +971 529421270
AV Support
- Be fully competent with the use of end user AV equipment
- Setup and teardown of all scheduled onsite meetings, supervise meetings as required
- Daily system checks to insure equipment and room functionality
- Liaise with customer teams to agree daily talks and activities
- Responsible for identifying defective / failed equipment and owns issues until resolved
- Delivers a “white glove” level of customer support to all customers
- Ensures all AVS spaces are presentable for use
- Performs other AV related tasks as directed by customer
- Manage onsite support deliverables
- Scheduled Preventative Maintenance Visits for consistent identification and repair of defective equipment
- Manage and maintain consumables & stock holding inventory of on-site spares
IT Support
- PC upgrades (replacing hard drives, imaging, installing tools as per client guidelines).
- Working according to customer IT requirements.
- Providing orientation on the client’s IT environment (applications, engineering, network configuration) to on-site engineers.
- Ensuring required security level access to all supported sites.
- Flexibility for the engineer to travel to other emirates if required (with travel claims covered by the client).
Required Skills
- Able to perform routine testing and problem diagnosis for projectors, microphones, speakers, amplifiers and LCD/Plasma Displays
- Knowledgeable of how to use audio mixing software in order to calibrate and eliminate echo and feedback
- Ability to perform basic AV related testing and troubleshooting
- Must have basic understanding of how to operate video equipment as needed
- At least 5 years’ experience of providing AV services in a similar role.