Location :- Dubai, UAE
Email :- hr@staffconnect.ae
WhatsApp :- +971 529421270
Salary :- 3,000 – 4,000 AED
Job Summary
The IT Assistant will be responsible for providing comprehensive technical support across hardware, software, network, and telecom systems. The role involves day-to-day IT operations, troubleshooting, systems administration, cybersecurity support, and coordination with internal teams and external service providers. The incumbent must demonstrate high integrity, confidentiality, and the ability to support both IT and basic administrative and facilities-related technical requirements.
Key Responsibilities
- Install, assemble, configure, and maintain computer hardware, software, and peripherals.
- Provide day-to-day IT support and troubleshoot hardware, software, and system issues.
- Support and maintain LAN, network infrastructure, and internet connectivity.
- Handle landline, telecom, and LAN-related troubleshooting and coordinate with service providers.
- Assist in email ID creation, user account management, and access coordination.
- Perform basic systems administration, including backups, updates, and recovery support.
- Support cybersecurity practices, data protection, and IT policy compliance.
- Manage biometric systems, including employee additions, deletions, and troubleshooting.
- Maintain strict confidentiality, data privacy, and information security standards.
- Assist with minor electrical, electronic, and office equipment technical issues.
- Support IT administration, repairs, recovery tasks, and other assigned duties.
Key Competencies
- Strong troubleshooting and problem-solving skills
- High level of reliability, integrity, and confidentiality
- Ability to multitask and support cross-functional requirements
- Good communication and coordination skills