No. Of Resource :- 01
Availability :- Immediate
Location :- Abu Dhabi
Industry :- Entertainment
Email :- hr@staffconnect.ae
WhatsApp :- +971 529421270
Job Responsibilities
Build infrastructure of UAT and production environment
- Work with team member to build and test UAT and production environment
- Remediate security vulnerabilities identified in the environment to meet compliance requirements
- Utilize advanced diagnostic tools and techniques to identify underlying issues Daily technical operation of the UAT and production environment
- Investigate and diagnose complex incidents and issues. Perform root cause analysis for recurring or critical incidents
- Coordinate with L1 support to ensure proper incident handover and resolution
- Collaborate with security team in security event/incident response
Documentation and knowledge management
- Update and maintain documentation related to troubleshooting procedures and incident resolutions
- Contribute to the knowledge base by documenting new issues and solutions
Job Description
- Bachelor’s degree in Computer Science, Information Technology, or a related field (or equivalent work experience)
- Proven experience as an IT Operations and Maintenance Engineer or similar role, with a focus on troubleshooting and incident management
- Strong technical expertise in IT systems, networks, storage, and virtualization technologies
- Experience with cloud administration (tenant space) for both infrastructure and application, including VM/container/image management, application deployment etc.
- Experience with monitoring tools and IT management software (e.g., Grafana, Nagios, SolarWinds, Microsoft System Center)
- Solid understanding of ITIL practices, including incident, problem, change, and release management
- Excellent analytical and problem-solving skills, with a strong attention to detail
- Ability to work effectively under pressure and prioritize tasks in a dynamic environment
- Professional oral English skills, able to read and write English emails and documents
Required to know most of below technologies
- Linux OS: CentOS, Redhat
- CloudFlare: Anti-DDoS, WAF, CDN, DNS
- Azure: Web Application Gateway, Firewall, AE server (DNS), SLB, VPC, security group, ECS, MySQL (HA), Key vault, BLOB, Redis, Bastion
- Nginx, ELK, Kafka, Nacos, RabbitMQ, XXL-job cluster, ES, Canal, Zookeeper, VPN
- Application: Web services (API, management system), backend services, operation frontend service, OP1 (CICD, ELK, middleware management, monitoring system)