Business Analyst (Onsite)

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No. of Resource :- 1
Location :- Dubai, Onsite
NP :- Immediate Joiner Only

Job description :-

  • Possessing adequate knowledge of operating systems, devices, business application software.
  • Good knowledge of could base and on-prim applications.
  • Identifying and resolving technical and functional issues on various business applications
  • Managing support requests from business users, identify root cause, and provide functional resolutions within the SLA and report to Product managers.
  • Managing application configurations under the supervision of Product managers and make necessary changes applicable.
  • Maintaining and updating technical documents and procedures
  • Assisting with systems integrations and regular monitoring of production systems
  • Managing coordination with product support team from vendors wherever required and track to closure.
  • Delivering regular and customized training to teams within the business
  • Preparing maintenance plans and upgrading schedules for the organization’s systems
  • Developing reports for teams across the business

Preferred Qualification :-

  • Bachelor of Computer Science or Engineering, or Bachelor of Computer Applications or MCA

Preferred Experience :-

  • Preferred minimum 3 years experienced candidates on Business Application support