Location :- Abu Dhabi, UAE
Email :- hr@staffconnect.ae
WhatsApp :- +971 52 942 1270
Core Duties & KPIs
1. HR Department Leadership & Supervision
- Supervise and control all activities of the HR department
- Assign tasks, set priorities, and monitor performance of HR team members
- Ensure HR team compliance with policies, timelines, and quality standards
- Act as the final internal checkpoint before HR matters are escalated to management
2. Workforce HR Operations (Riders, Drivers & Staff)
- Oversee end-to-end HR operations for:
* Bike riders
* Car drivers
* White-collar employees
- Ensure proper execution of:
* Recruitment and onboarding
* Documentation and employee records
* Medical insurance coordination
* Leave and workforce status management
* Disciplinary actions and investigations
- Ensure no operational disruption due to HR delays
3. Compliance, Legal & MOHRE Oversight
- Ensure full compliance with:
* UAE Labor Law
* MOHRE regulations
* WPS governance (oversight only)
* Medical insurance requirements - Lead and manage MOHRE inspections, audits, and investigations
Skills
- Payroll coordination (OT, deductions, incentives)
- Performance KPI tracking (AR, CR, punctuality, productivity)
- Incident and disciplinary case handling
- Accommodation & transportation coordination
- Strong Excel/Google Sheets proficiency
- HRMS and attendance systems knowledge
- UAE labor law compliance
Non Negotiable Requirements
- Experience Required: Minimum 3 years of experience in UAE with handling riders (preferred) or 500 blue collar employees.
- Must have extensive experience in managing , preferably in logistics, delivery services, transportation, FMCG, manpower outsourcing, or high-volume workforce environments.
- Energetic and proactive
- Must be able to adapt to start up environment
- Language : Strong command in both English and Arabic(Preferred)
Competencies
- Leadership & Supervision
- Ability to lead HR coordinators and rider captains
- Ability to enforce discipline while maintaining morale
- Problem Solving
- Quick decision-making during operational peaks
- Analytical thinking for workforce optimization
- Operational Excellence
- Process-driven mindset
- High attention to detail
- Strong sense of urgency
Preferred Industry Experience
- Food Delivery
- Last-Mile Delivery
- Logistics & Transportation
- Courier Services
- E-commerce Operations
- Manpower Outsourcing
