Operations Executive

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Location :- Dubai, UAE
Email :- hr@staffconnect.ae
WhatsApp :- ‪‪‪‪‪‪‪+971 529421270‬‬‬‬‬‬‬

Responsibilities

  • Coordination with Sales Team: Liaise with the sales team to obtain job schedules, service orders, and updates on upcoming projects. Ensure smooth information flow between sales and operations for proper planning.
  • Daily Job Updates: Provide daily reports on ongoing and completed jobs to the sales and coordination teams. Track service progress and highlight any delays or issues for timely resolution.
  • Technical Team Coordination: Communicate with the technical team before and after each job to ensure readiness, completion feedback, and documentation accuracy. Maintain clear job-related communication to avoid operational gaps.
  • Documentation Management: Ensure all service reports, job completion certificates, and related documents are collected and submitted properly after job completion. Support invoicing and record-keeping for completed jobs.
  • Port Coordination: Coordinate with ship agents to arrange port passes, entry permissions, and NOCs for technicians and vehicles. Ensure all port entry requirements are fulfilled in advance.
  • Customs and Billing Support: Prepare invoices, Delivery Notes (DN), and Bills of Entry as required for port and customs clearance. Liaise with finance or customs agents for necessary submissions.
  • Logistics and Driver Scheduling: Schedule drivers for technician drop-off, pick-up, and material delivery/collection from ports or suppliers. Ensure optimal vehicle usage and timely coordination.
  • Port Knowledge and Compliance: Maintain good knowledge of UAE port regulations, entry procedures, and documentation requirements. Ensure all operations are in compliance with port authority and customs regulations.
  • Geographical Awareness: Have a strong understanding of UAE ports, locations, and major routes for efficient job planning and logistics management.

Qualifications and Skills

  • Bachelor’s Degree or Diploma in Business Administration, Logistics, or related field.
  • 2–4 years of experience in marine or logistics operations (preferred).
  • Excellent communication and coordination skills.
  • Knowledge of UAE port regulations and customs formalities.
  • Proficiency in MS Office (Excel, Word, Outlook).
  • Valid UAE driving license is an advantage.